Frequently Asked Questions
In what ways are optical fiber better than copper wires?
Check out our blog post "10 reasons why optical fibers are better than tradtional copper wires" for answers!
What is your return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at customerservice@mo-link.ca.
When should I expect my product?
All Orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
What happens if my product stops working?
All of our products include a standard 1-year Limited Warranty.
